FAQ (FREQUENTLY ASK QUESIONS) |
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1) Wizard Card not found
When I turn on the PC I get the following message: “HDD recovery card not found, Press any key to restart” Why?
• Make sure you have Wizard Card inserted to your system on a PCI slot.
• Make sure it is Wizard Card 9.2 or 9.21 and not a different version.
• If card is present, please try to move it to other available PCI slots.
• Try to set the boot priority in the BIOS, so that the first boot option will be LAN or Option ROM.
• Replace card since it may be damaged.
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2) Interruption during installation
When I install Wizard Card, the installation process skips the “DOS” configuration screen and loads Windows without finishing the protection installation.
• Make sure your Windows based Virus protection is disabled.
• Make sure BIOS virus protection is disabled.
• Make sure you have enough free disk space and system is defragged.
• Run Scandisk to make sure the disk is OK. • Install Wizard Card again. |
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3) Installation on secondary partition.
Windows is not installed on the Primary HDD partition; can I still install Wizard Card and protect the system?
• Wizard Card is designed to protect the Primary Partition only, please install Windows on the first primary partition. |
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